NGOs are constantly facing competing priorities, networking and communication challenges with limited capacity to do tasks. Let your team deliver great service, while the OCRDESK help desk software organise incoming requests, manages and automates the repetitive tasks in your non-profit organisation. To create the right stimulus among donors and sponsors requires transparency in the work, which in turn has to be communicated clearly.
OCRDESK is a full-service online Help desk software that has all features that non-profits and NGOs need. Like automatically converting queries, questions and conversations coming in through email, your website, and even social media like Twitter and your facebook page into support tickets that you can handle from one place.